Frequently Asked Questions:

1. HOW DO I PLACE AN ORDER?

When you see an item you like, click on "add to cart" and continue shopping until you are ready to complete your purchase. Then, click on the "check out" to confirm your items, and finish your order. You may delete items out of your cart by clicking on the small 'x' icon next to the item you wish to remove.

 

2. WHAT PAYMENT METHODS DO YOU ACCEPT?

Patricia Field Online accepts: Visa, MasterCard, American Express, Discover,Paypal Patricia Field Online Return Credits, Patricia Field Online Gift Credits.

3.WHEN WILL I BE CHARGED?

As soon as you submit your order, your credit card will be charged. If an item is found to be unavailable your credit card will be refunded immediately. If your item is backordered, you have the option to keep the order opened, or cancel your order for an immediate refund.

4. HOW WILL I KNOW THAT MY ORDER WAS ACCEPTED?

After you click "Place Your Order" an e-mail confirmation including an order number will be sent to the e-mail address which you entered on your order form. If your order was declined and you still see a pending charge or charge on your statement/account, it actually has not gone through. It takes 48 - 72 hours for the "decline" to show on your statement and the charge to drop. If you still see a charge after 72 hours feel free to call us with your issuing bank on the line to have the charge dropped manually.

 

5. IS MY CREDIT CARD/PERSONAL INFORMATION SAFE AT PATRICIA FIELD ONLINE.
While shopping at Patricia Field Online, we want our customers to feel confident that their personal information and credit card data is completely safe. At Patricia Field Online, we employ 128-bit Secure d Sockets Layer (SSL) technology that safely encrypts all of your private information when placing an order, and ,guarantees it is sent securely into our systems to be processed.


6. DO YOU HAVE A SIZE CHART FOR THE CLOTHES YOU SELL?
We always try to give detailed measurements when we can under the description of the item.
If there is no details listed, then unfortunately we do not have a size chart for that item.
Please use the size charts below as a guide only. Due the difference between manufacturer's products and vanity sizing, it is difficult for us to have a consistent and accurate size chart that fits all products. If you have specific questions  regarding the measurements of a particular item, feel free to contact us.