*PLEASE NOTE ALL HALLOWEEN ITEMS/COSTUMES ARE FINAL SALE.
RETURN POLICY
Patricia Field Online accepts returns for unwashed and
unworn merchandise within 21 days of delivery with the exceptions of the
following which are FINAL SALE:
Wigs
Hair Accessories
Jewelry
Custom Name Jewelry
Swimwear
Accessories
Socks
Stockings
Sale
Items
Shoes can be returned for store credit or exchange only.
After 21 days, unworn and unwashed merchandise will not be eligible for refund
but will be eligible for store credit. Late Returns are subject to a 50%
restocking fee.
Please
include your name, order number, and reason with your return. For exchanges,
please include what size and/or color. Exchanges are only accepted for a
different size or color. Please allow one week for credits, refunds, and
exchanges to be processed. Eligible returns can be sent back to:
Patricia Field Online
302 Bowery
New York,
NY 10013
Return
labels are only issued for orders being returned for store credit or exchange
within 21 days. Please email customerservice@patriciafield.com to request a return
label.
We
do not issue return labels for orders sent back for refunds. All refunds are
credited back to form of payment. We do not refund initial shipping fees.
DAMAGED MERCHANDISE
If there was an error with your order, or you received defective merchandise, please inform us as soon as possible. Damaged or incorrect items are qualify for a return label. Call the Website Customer 212-228-8530 or Email: customerservice@patriciafield.com . For damaged merchandise, please email a photo.